Easy to use and much more easier to get cheated... You take a prepaid voucher and you end up paying again after you dropped the car. Run away far away from this company, use direct websites and stay away from Dollar rental car.
Easy to use and much more easier to get cheated... You take a prepaid voucher and you end up paying again after you dropped the car. Run away far away from this company, use direct websites and stay away from Dollar rental car.
App quick and easy to use. Service is fine, price is great. 3rd time Im using it, and will surely continue, as far as the prices are still the most competitive.
O pior servico que vi online desde sempre. Para instalar e agendar fiz tudo em 5 minutos, quando chegou a confirmação o dia estava para um data apos a data que eu precisava com a noticia de que eles nao tinham um veiculo disponivel na data desejada. Lógico tentei cancelar, mas nao ha como cancelar atraves do app ou mesmo da website deles. Liguei para o unico telefone que nao funcionava por causa do fuso horario. No outro dia (dia da minha viagem) eles atenderam o telefone dizendo que sentiam muito e iriam cancelar sob uma tarifa 100% do valor do aluguel do carro. Tentei inumeras vezes atraves de e-mails explicar minha situação, e o tempo que perdi somente tentando cancelar aquilo que nunca quis comprar, e sem excessão todas as respostas vieram com o mesmo teor: sentimos muito pelo seu desapontamento e esperamos vê-lo em breve alugando outra vez conosco. It took few seconds to put it online with and schedule a car, and make the payment. That should be nice then, right? The confirmation came right by e-mail saying, that they don’t have any vehicle available in that day that I need, but my schedule was made for the next day. Of course I tried to cancel the whole operation, guess what? There is no canceling operation available in the app, and in the company website, they had a telephone number that wasn’t working because the time, and so in the next day the operator told me that they have to charge me US$70 as cancelation fee, in other words 100% of the car rent fee. I tried to make it even explain what happen to the persons that answered my e-mails, but no one (I mean, ZERO) of them had a minimum willing to help me, they were simply saying all the e-mail, they are sorry and hope to see me renting from them again...
Very easy to use, find the best offers.
Works good... Prices identified are fair. The important part that I care about is the full coverage. I especially like 2 funtionalities: the flight identification, if you happen to not know your number and the credit card scanning (nothing special nowadays, but I simply like it when I dont have to type).
App is OK, however when using it for the third time, I found the pricing to be 40% higher than through the website. I dont like being ripped off, so this is my last booking with Rentalcars.com
Ive used it twice and both times, cost increased at location because they calculated some stuff wrongly. Caused a lot of trouble. Would recommend you to book directly with the rental car provider.
We got a rental car for our wedding trip in denmark. I booked an automatic car through this app and when we got to the counter to pick up the car we had to pay 100,- euro more to get our automatic because they said we booked a manual car. Even with my screenshot i didnt have a chance so when we got back i mailed the rentalcar people and tried telling them that its their apps fault since i booked the right car and i have a screenshot of it. All they said was "you might havent finished your booking and it was just an inquiry." Thank you rentalcars for ruining my trip. Bad service and poopy app. Makes you get a good deal so that you pay even more when you pick up your car.
All information passports drivers id adress etc entered several times but looses it and at counter no information so I had to queue up for hours. Useless- immediately deleted!
I booked my car in 5 minutes after downloading the app. There was a mismatch in the price shown In the app vs the email confirmation ( email price was lower). Its a future booking so hopefully everything works out!
I have been using this app to book a car when I travel for the past 10 years. To purchase or book something online, the most important is trust and offers all range of prices. This app offers good deal and "REAL" deal as well. Highly recommended.
No refund on the day of of the rental
Both rentalcars and dollar charges for reservation. So is double charge. Waiting for how long it will take to get my money back.
As of 31.12.2016 unable to download app ???
Love this app! Got always what i want!
Ive been using this app for a few years and havent ever faced and even heard about problems with this company. The prices are always lower than if you book the car directly through the companies websites! Good job! And good luck for everyone!
I booked the car in Spain for three days. I got the confirmation and voucher, written total price and now hidden charges. On the end I had to pay all rental price + extra fee for service + taxes + preorder, which in total was 200% of what I had in my voucher...I dont recommend at all!!!!
Think twice, before rent in this company.
You must to have!!!
Easy and fast