To be honest I liked the app. It was easy and quick. It did what I wanted and appeared to be the best price around. However the price was 25% off, it didnt account for any taxes and fees. And in the end cost me exactly the same as if I wouldve just walked up to the rental car counter and hired a car. When I complained to rentalcars.com via the app and on the phone not only did they not care, but they flat out lied to me to get me off the phone. When I further contacted them after the rental completed not only could they do nothing about the problem, they didnt care to hear more about it or address the issue at hand in anyway shape or form. I WANT to like this app but Ill never do business with this company again. I gave them 2 chances. The literally told me both times they dont care. Id stay far away from this company if I were you.