Refund is impossible

first of all when i attived to
Dubai airport there was no
office for the company there
just a man setting at waiting
cheere with punch of papers
second they are not clear about
payments and the GBS is not
available and have to pay again
for that with very high amount
of money cause it doesnt appear
in the resarvation you booked
it you just ask for one only
third the cancellation for any
car in any place almost not
possible and try to keep you
confuse I tried for one hour
to cancel it but the employee
told me just send an email
and you are ok. i sent it and
checked the other day they
talk the money and no longer
i can get it back from them
cause i have no right to ask
for it ( the employee have
no idea what is the procedure
for anything form rental car
and his company have no
responsality from them side
one more thing.....the company
in England and if you want to
cancel the resarvation you have
to call them yourself !!!
there are no cancelation easy
way to cancel it like booking.com
beside they are try to keep you
not knowing that tell you book
please try to read your rights
if there are some here.

very bad company bad
reputation bad booking and site

i will cancel this app and no
one from my side will book
from rentalcars again and i
will sue them if i can for that
bad treatment and Refund policy

fahadzone about Rentalcars.com Car rental App